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Protecting customer rights is a BitStart priority.
Getting started with us, you can be sure of the safety of your funds, the complete confidentiality of personal information. Only you yourself know the password for your account. BitStart guarantees the safety of client funds, protects against losses associated with technical risks. We are confident in the reliability of trading servers, but even in the event of a technical failure, we commit ourselves to compensate for the loss of the client.
We openly warn our clients about the risks associated with trading in financial markets using margin tools. And we create favorable conditions for novice traders who are ready to learn and gain experience with BitStart.

We do not store clients' funds received through electronic currencies in the wallets of payment systems in order to eliminate the risk of their loss in the event of bankruptcy of a particular system. In order to ensure financial security, the funds you deposit are stored in segregated bank accounts (Wachovia banking group Wells Fargo, Citigroup, Deutsche Bank). Separation of client funds and company own funds in bank accounts is an additional guarantee for investors.

98% of funds are stored in cold wallets. An operational reserve of 10% for easily accessible, 90% for hard-to-reach, encrypted paper media in the cells of large Western banks.